Tuesday, April 10, 2018

Cancellation Policy

If you know you are not going to be able to make it to your tutoring appointment please let me know 24 hours in advance. 

I allow everyone one "free pass" for emergencies or no-shows.  I realize that things come up and that life can be disorganized so I understand that there will be times that students won't be able to come.  You can use the "free pass" for either a no-show or a same-day cancellation.  The second time there is a no-show or a same-day cancellation I will need to charge you - half my hourly rate for a same-day cancellation, and full rate for a no-show.

Occasionally I have students say they don't need to come that day because they have no homework.  Even if the student doesn't have homework then we can still review their material.  We can also use that time to do standardized test prep for the PSAT, ACT, or SAT.  If you get to the point where the student doesn't feel like they need tutoring anymore then of course that is just fine!  There is no need for them to hold on to a time slot.  Just let me know.

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